At AirStars HVAC Bay Area, your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. By accessing our website or engaging with our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information from you:

• Personal Information: Name, email address, phone number, mailing address, and any other details you provide when filling out forms or contacting us.
• Service Information: Details related to your HVAC system, requested services, and appointment history.
• Website Usage Information: IP addresses, browser type, operating system, and other data collected through cookies or analytics tools to enhance your experience on our website.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To provide HVAC services, including scheduling, consultation, and follow-up.
• To communicate with you regarding inquiries, updates, promotions, or offers.
• To improve our website’s functionality and user experience.
• To comply with legal obligations and protect against fraudulent or unauthorized activities.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

• With trusted service providers or partners who assist us in delivering HVAC services.
• To comply with legal requirements, such as responding to subpoenas or government requests.
• To protect our rights, privacy, safety, or property and that of our clients or the public.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. Our measures include secure servers, data encryption, and regular security reviews. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Enhance website functionality and performance.
• Analyze website traffic and user behavior.
• Provide tailored advertisements and marketing.

You can adjust your browser settings to disable cookies; however, doing so may affect your experience on our website.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of these third-party platforms before sharing your information.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that a child’s information has been provided to us, we will take immediate steps to delete it.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• Accessing or requesting a copy of the data we hold about you.
• Correcting or updating your information.
• Requesting the deletion of your data, subject to legal and contractual obligations.

To exercise your rights, please contact us using the information below.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting to our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Phone: (341) 232-8735